|
 4 of 10 
Communication Differences Across Cultures
1) Understatement. (Example: “I have one small suggestion.”)
| Meaning in a Direct Culture: |
Understatements are often taken literally; in this case, the listener would assume the speaker doesn't feel strongly about this matter.
|
| Meaning in an Indirect Culture: |
This is the way to express considerable interest in/concern about the matter. |
2) Saying “yes”.
|
Meaning in a Direct Culture:
|
Agreement, approval, acceptance, understanding. |
| Meaning in an Indirect Culture: |
Mere acknowledgement that the person heard you; being polite and respectful.
|
3) Saying nothing in response to a proposal or suggestion.
| Meaning in a Direct Culture: |
The person does not object, disagree with, or have a problem with the proposal/ suggestion. A direct communicator assumes the speaker will say something if he or she has a problem with or does not agree with or like the proposal; hence, silence means approval. |
| Meaning in an Indirect Culture: |
The person does not approve or does not think it is his or her place to comment and would rather say nothing than criticize (especially if the proposal is made in a group setting). An indirect communicator assumes silence means the speaker has some objection to the proposal and will pursue the matter with that person in the appropriate setting.
|
|
