Communication falls into two classic categories: verbal and nonverbal. The verbal category is split further into direct and indirect forms of communication. We will first discuss the differences between direct and indirect communication.
Indirect:
Rely less on words to convey the literal meaning of the spoken word and more on nonverbal communication.
Imply/suggest what they mean
Understatement is valued; you need to read between the lines
The truth, if it hurts, should be tempered.
Direct:
Rely more on words, and on those words being interpreted literally.
Getting or giving information is the goal of most communication exchanges.
People say what they mean and mean what they say; you don't need to read between the lines;
It's important to tell it like it is; honesty is the best policy
The truth is more important than sparing someone's feelings.
